Frequently Asked Questions
Q1: What’s your minimum order? Can I buy one bag?
A1: We don’t have MOQ requirements. 1bag is available.
Q2: How can I pay?
A2: We accept bank transfers, West Union, and Paypal.
Q3: How long can I keep your threads?
A3: Yastrid PDO Threads were packed without air and moisture. The shelf life is two years if you keep it in the right way. Some types like smooth, screw even can store 3years.
Q4: How many days can I get my package?
A4: Usually, if your order today, we can send out your package tomorrow. And the shipping time is around 3-7 working days.
Q5: Your threads are safe and can be absorbed?
A5: Of course, Yastrid has been the first manufacturer and supplier of all kinds of PDO threads since 2004. All of our PDO threads are made of actual PDO sutures imported from Samyang. It can be 100% absorbed with 6-12 months. It’s top-quality in China.
Q6: How to buy from you?
A6: You can contact us by email: info@yastrid.com or Whatsapp: 0086 18918411020, then tell us your order details, we will send you an invoice of your order. After paid, we will send out your package as soon as possible. And after sending it out, we will pass your tracking. No. and let you know the further tracking information until you get the parcel.
Q7: If customs are blocked, what should I do? Did I lose my money?
A7: No, No, Yastrid is a trustworthy supplier. With Yastrid, your money is always safe. If customs hold, please get in touch with us by email: service@yastrid.com. We will check your package and confirm with the express courier. After confirmation, we will resend your order.
Q8: I want to have my brand and label. Can you do it?
A8: Of course, as a professional manufacturer, Yastrid can provide your OEM and ODM service. You can contact us and tell us your detailed requirements.
Q9: How do you deliver my parcel? And how long I can receive my parcel?
A9: Usually we ship by DHL, FEDEX, TNT, UPS, etc. express. It takes around 6~7 workdays.
Q10: How can I get the correctable products for my clients?
A10: You can contact us by email: info@yastrid.com or Whatsapp: 0086 18918411020, telling us which areas you will use threads, then our experienced staff will tell you the details one by one.
Q11: How to keep the best result after doing PDO threads treatment?
A11: You can use bandage after receiving a PDO thread treatment to keep the good result.
Q12: Can I get free sample before placing an order?
A12: Of course, we provide free samples for a trial at first, but shipping costs will paid by your side.
Q13: How to keep the PDO threads?
A13: Usually, for the PDO threads, we suggest to keep the threads before 25℃, but please make sure do not put in the fridge. It will lead to breakage.